Pre-Arrival & Orientation
Frequently Asked Questions
What If I Miss Orientation?
How Does the Pick-Up Service Work?
We will provide a ride for the students who arrive We will provide a ride for the students who arrive Aug 14th (Wed) from 8.30am to 6pm.
PLEASE SUBMIT STUDENT ARRIVAL FORM BY JULY 31.
We will NOT be offering transportation services to students who arrive before and after the pickup dates (Aug 14) and will not be offering transportation services to students who want a pick-up service from their hotel to campus.
Is It Possible To Arrive Early?
Students who are arriving on an F-1 Visa are permitted to arrive into the United States up to 30 days prior to the start of their program as listed on their form I-20. Please make sure you visit the Before You Start Page to submit your arrival details.
If I Arrive Early, May I Move Into My Housing Early?
Students living in housing through Utah Global must wait until Move in Day. Move in dates can be found here. If you arrive early we recommend the following hotels that are very close to campus!
Will I Need To Take An English Proficiency or Math Placement Test?
When Will I Get My Class Schedule?
I Am Having Trouble Logging Into My Umail Account. What Should I Do?
Make sure that you carefully follow the steps on the Before You Start Page. If you have followed all of the steps there and are still having trouble, most likely what you are experiencing is something that only University Information Technology (UIT) can fix. Please go to https://it.utah.edu/help/
You can either speak to Help Desk Agent at 801-581-4000 or send them an email at helpdesk@utah.edu
Pre-Arrival Webinars
Welcome to the University of Utah! We are very excited that you will be joining us! Pre-Arrival Webinars provide you an opportunity to meet with the Utah Global campus team and learn about how to prepare for your arrival and what to expect when you arrive on campus.
Pre-Arrival Emails
All students start receiving pre-arrival emails when they are accepted to Utah Global. These emails contain important information about orientation and preparing for arrival to campus.
Pay close attention to these emails as you will be responsible for reading and understanding the information that they contain.
Academics
Frequently Asked Questions
How Do I Register For Classes?
How Can I View and Resolve My Holds?
How Can I View And Calculate My Grade Point Average (GPA)?
- On-Campus and Virtual students at the University of Utah can see current grades in Canvas by selecting “Grades” on the left-hand menu within each course.
- After final grades are posted, students can view semester and cumulative GPA (CGPA by following these steps or clicking here:
- Log into CIS and click on the “Academic Records” title.
- Click on “View Grades”
- Please click on the recently completed term and then click on the “Cumulative GPA” row. You will need to take note of the “Total Units Taken” and the “GPA”.
Do Transfer Credits Count Towards My GPA?
Transfer GPA is not included in GPA calculations at the University of Utah; however, previous transfer course grades are included on official transcripts.
What Is The Credit/Non-Credit (CR/NC) Grading Option?
- The Credit/Non-Credit grading option allows students to finish a course without the final grade impacting GPA. It must be elected in CIS for each course before the semester deadline.
- Students get credit for passing, but “CR”, which does not impact GPA, is on the transcript instead of a letter grade.
- Students get no credit for failing, but “NC”, which does not impact GPA, is on the transcript instead of “E” (fail ).
- Keep in mind: although CR/NC does not impact academic standing, CR may not meet course prerequisites and might prevent students from taking another course.
- Always meet with Utah Global Academic Advisor or email utgacademics@utah.edu for advice before making the change.
How Do I Choose the CR/NC Option?
Follow these steps: https://registrar.utah.edu/_pdf/elect-cr-nc-inst.pdf
How Do I Withdraw From a Course?
- After the Week 1 drop deadline, students may withdraw (W) from a class/classes before the deadline (close to midpoint of course).
- Withdrawing is different from dropping a course because a “W” grade is recorded on the transcript and tuition/fees do not change.
- The W” grade does not impact GPA; however, too many W grades on the transcript are not good.
- For international students on an F-1 visa, withdrawals do not count towards full-time student status; that is, the credits for the course in which you withdraw do not count towards the minimum 12 credits necessary for the full-time status required by F-1 visas.
- ID students can withdraw online by:
- Logging into Campus Information Services (CIS)
- Clicking on Student Homepage
- Selecting “Registration” from the “Drop Class” link”
- EAP and AAP students must email or schedule an appointment with Utah Global Academic Advisors before withdrawing.
- F-1 visa students must comply with immigration regulations; failure to comply results in “out of status” SEVIS record and invalid F-1 visas.
- While students are “out of status,” they are not eligible for employment (on/off campus), practical training, I-20 recertification for re-entry to the US, and other benefits of F-1 student status.
A common reason students fall “out of status” is failure to take full-time (at least 12) credit hours each semester, which is caused by:
- W or EU grades that cause students to go below full-time status in the previous semester
- Taking too many online classes
- Not registering for enough credits
See the International Student Scholar Services (ISSS) website for more information on maintaining status: https://isss.utah.edu/forms-publications/F1-student.php
Will Withdrawing or Choosing CR/NC Require Me to Retake the Course?
- If the course is WRTG 1009/2009 or GLOBL 910/920, students need to retake the class.
- If the course is not required by the major, students would not have to retake the same class.
- If the course is not required and passing is possible, CR/NC might be a good option.
- If students are in the US and worry about passing a class, withdrawing might be a good option, but 12 credits are still needed after withdrawing.
When Should I Keep the Traditional Grading Option? Select CR/NC or Withdraw From A Course?
- Always seek advice from an academic advisor before making a decision to change the traditional grading option. For Utah Global students, please seek assistance from the Utah Global Academic Advisor.
- It is best to email the professor first to see what is possible
- Email the Utah Global Academic Team at utgacademics@utah.edu
When Will I See Transfer Credits/Courses on My University of Utah Transcripts?
- After official transcripts are received by the University of Utah’s international admissions office and students have completed their academic program with Utah Global, reviewing transcripts, reviewing transcripts can take approximately two weeks, or up to several months depending on how busy the office is.
- Students can determine if transcripts have been received and deemed official by logging into CIS — if students have an Admissions Credentials hold (go to Student Homepage < Tasks), transcripts have not been received/are not official. Transcript status can be identified by selecting the hold and following the links.
- Students are also able to identify if transfer credits have been accepted after review by completing a “Degree Audit” in CIS following the steps detailed here: https://degreeaudit.utah.edu/audits.php
- If some but not all credits are posted, the student may have requested official transcripts before all final grades were posted and will need to request official transcripts again.
- If transfer courses fulfilling General Education requirements are not included on the transcript, then students can petition to have their course(s) added: https://admissions.utah.edu/wp-content/uploads/sites/6/2021/05/Petition-Form-Revisions.pdf If students want any transfer credits to count toward major credits rather than general education credits, the student will need to send the following to individual department at the university:
- The course description from the catalog of the previous school(s) – translated if necessary.
- The syllabus from each class in question – translated in necessary.
- Course description and syllabi need to be translated if necessary.
For your information, the university does not accept transfer credits for the following:
- remedial courses (non-credit courses)
- preparatory classes (such as test preparation courses)
- vocational classes (career preparation courses such as cosmetology, hospitality, carpentry, etc.)
- graduate level courses
- courses with vague titles (i.e. general math)
- courses from international colleges that do not have equivalent University of Utah courses
- English/Writing courses taught in an international college
- native language courses taught in their home country
- courses with fewer than 2.5 credits
- courses with grades lower than D-
Credits will not articulate or count for pre-requisites, etc. until final official transcripts have been received AND they have completed the program.
How Do I Declare A Major?
- Students indicate a preferred major when they are admitted to the Utah Global program.
- For ID students, Utah Global connects students with their major advisors in the first semester.
- For EAP and APP students, Utah Global Academic Advisors focus efforts on helping students progress by completing required courses and achieving the required 2.5 cumulative GPA.
- In EAP and AAP students’ final semester before matriculating, they will be required to meet with a major advisor to ensure pre-major courses are completed and to discuss the process of applying to the major.
Do Non-Credit Courses Affect GPA?
- No: non-credit courses do not affect GPA; however, non-credit courses are included on students’ official transcripts. Additionally, EAP and AAP students must pass non-credit courses to progress into the next semester of study.
Can I Repeat A Course?
- When students meet with Utah Global Academic Advisors to begin discussing the next semester’s schedule, they will factor in current grades and whether it is in the student’s best interest to retake a class.
How Do Students Provide Official Transcripts?
High school transcripts (mark sheets, school records, grades) for secondary school (grades 9-12) with official English translations if the original is not in English and the graduation certificate (diploma) and transcripts for post-secondary transfer credit must be submitted according to these steps:
- Option 1 — schools can mail official printed transcripts to:
The University of Utah International Admissions 201 South 1460 East, Room 250 Salt Lake City, UT 84112 USA
- Option 2 — schools can send official electronic transcript to admisstranscripts@utah.edu through these providers:
- National Student Clearing House, Credentials Solutions, Parchment/Naviance, eScrip-Safe, Scoir
Academic Advising
Meeting your academic advisor is an important part of your university experience. Advisors are there to support you and your interests throughout your program. Questions about registration, transfer work, or specific classes must be discussed with an academic advisor. Schedule an appointment with your major academic advisor: https://advising.utah.edu/academic-advising-appts.php
Grade Point Average (GPA) Calculator
This tool is designed to assist you with your Grade Point Average (GPA) calculation and is not tied to the official academic record. The results are based solely on the data you provide and are not official.
We encourage you to calculate your GPA and CGPA online and manually to ensure you are accurate in your calculation.
Navigating Main Campus
Tutoring Services
Check out all the tutoring resources available to you as a student! If you need assistance please do not hesitate to contact the Academic Services Team!
Student Health
Frequently Asked Questions
How Do I Get My Health Insurance Card?
Please review the instructions below to obtain your Insurance Card.
How To Obtain Your Health Insurance Card
Tip: When you input your Student I.D Number, replace the “u” with a Zero
Am I Required to Have Medical Insurance?
Yes. All international students are required to maintain medical insurance. Enrollment is mandatory for all International Students with a current passport and student Visa (F-1) who are temporarily located outside their home country and are actively engaged in education.
When Scheduling An Appointment, Should I Tell the Provider That I Have Health Insurance?
Yes. If you are scheduling an appointment with a provider, you should present your insurance I.D card.
What If I Go To a Provider Who Does Not Participate in Cigna?
If you see a provider who is not part of the Cigna network, you will have to pay more out of your own pocket and will be responsible for any applicable co-insurance and any amount above the usual and customary fee for providers. It is to your advantage to see an in-network provider to maximize your benefits.
Is It My Responsibility to File a Medical Claim?
If you visit an in-network Cigna provider, the provider MUST file a medical claim on your behalf. In the event that the provider is out-of-network and does not submit a claim for you, you will need a claim form to submit for payment. You will need to fill out a claim form if your pharmacy or provider bills you directly and you pay out of pocket at the time of service. You can find the claim form below.
Who Should I Contact If I Have Questions About My Insurance Benefits?
Please refer to all benefits in your student health insurance plan document found below. If you still need assistance, please refer below for contact information.
*When calling or emailing, please be sure to advise you are a Utah Global student*
Phone: 877-657-5030
Email: info@univhealthplans.com
2022-2023 Benefit Information – https://www.universityhealthplans.com/pdf/UtahGlobal-Benefits-Summary-2223.pdf?27759871 OR https://www.universityhealthplans.com/utah
Virtual Internships + Professional Certificates
Master the in-demand skills global employers seek that you won’t learn in the classroom. Boost your portfolio — and save money — with certifications and projects that demonstrate your new qualifications and make you a competitive candidate in today’s job market.
Enroll today for an incredible value: Many bootcamps and courses can range up to $14,000 per course* — but with Utah Global you can upskill in as many available courses as you like during your studies, all included in your enrollment fee!
Professional Certificates
Designed for computer science, engineering, and business students, each certificate program was inspired by elite university preparatory programs tailored for growing careers. Student internship projects have included software development, website design, virtual reality, digital content creation, project management, AI, and more at leading employers.
Certification 1 : Design Thinking – develop effective approaches to problem-solving
Designed for business/MBA, computer science, data science, engineering, information systems, and marketing majors
Certification 2 : Social Entrepreneurship** – foster widespread positive change
Designed for business/MBA, engineering, entrepreneurship, finance, and marketing majors
Certification 3 : Global Citizenship** – thrive in diverse environments
Designed for business/MBA, computer science, engineering, finance, and international business majors
Completed internships include
Credentials + certification prep offered include
- Agile
- Scrum
- PMP
- Java, Python, PHP, C++ , Ruby
- AWS, Google Cloud, Microsoft Azure
- DP-203 Microsoft Exam dp-203
- Site Reliability Engineering
- Security Operations
- Reverse, Social, Chaos and Network Engineering
- Consulting
- Project Management
- Marketing
- Software Developer
- UX Designer
- Mobile App Developer
- Information Security Analyst
- Systems Architect
- Video Game Developer
- AI Engineer
- Engineering Manager
- Product Engineer
- Data Engineering
- Mechanical Engineer
- Civil Engineer
*Stanford Executive Education Design Thinking Bootcamp
**Endorsed by the University of Peace – UN Charter
Student Health On Campus
Utah Global wants to ensure that you fully understand the various Health Resources available to you while in the program.
Routine Medical Care
Health clinics, like the Student Health Center, take care of most medical problems and injuries. You will be required to make an appointment in order to be seen by a health care provider. To make an appointment, you can call at 801-581-6431 or schedule an appointment online. This clinic is in the Madsen Health Center located at 555 Foothill Drive.
Urgent Care
If the Student Health Center is closed and you need to see someone for a non-life-threatening problem or injury the best place for you to go is the Urgent Care at University of Utah Hospital that is open 7 days a week from 8 AM – 7:30 PM. You do not need to make an appointment for urgent care, and the clinic is located at 50 N Medical Drive Salt Lake City, UT 84123, you can also get directions here.
Life-Threatening Medical Problems or Injuries
Emergency rooms in hospitals are only for major life-threatening medical problems or injuries, such as severe chest pain, shortness of breath, headache, dizziness, vomiting, uncontrolled bleeding, pain, or injury. If you are unsure of whether you are having a life-threatening medical emergency, go to the emergency room or call 911 for help. The closest emergency room to campus is the Emergency Room (ER) – University of Utah Hospital located at 50 N. Medical Drive Salt Lake City, UT 84132 or you can get directions here.
Utah Global Student Health Insurance Plan
Utah Global is pleased to announce that we have teamed up with Wellfleet Student and University Health Plans (UHP) to provide health insurance coverage for our students. The Utah Global Student Health Insurance Plan (SHIP) provides substantial benefits for covered medical expenses at a reasonable cost.
Understanding U.S. Health Insurance
Please note, health insurance in the United States is different than in other countries. We urge you to review the “Understanding US Health Insurance” guide located below.
Participating Health Care Providers & Pharmacies
You are encouraged to choose a provider within the Cigna Network. These providers apply network benefits to their services therefore reducing any out-of-pocket costs to you. Below you can find a list of participating providers and pharmacies.
Understanding Mental Health & Resources Available
As a college student, you may be experiencing a few obstacles that can be very impactful to your mental health, things may include difficulties with isolation or loneliness, making new friends, going on dates, or studying for exam. For international students, missing home (homesickness) or experiencing culture shock can greatly impact your goals and dreams. It is important to understand that these feelings are real and in the U.S. it is important and normal to ask for help. Below you will find a few resources that may help you while studying with Utah Global and after completing the program.
Mental Health First Responders
The Mental Health First Responders (MH1) are a FREE, mobile after-hours crisis support resource for students living in Housing & Residential Education (HRE) halls. No matter the crisis whether that be feeling anxious, stressed, depressed, or having suicidal thoughts, their licensed mental health crisis responders are there to help.
You do not have to be in a crisis to use their services. They are here to lend an ear, offer a shoulder, and provide perspective if needed. They are also here to help if you are worried about a loved one or a friend who is struggling.
They are open 7 days a week from 4:00 PM – 2:00 AM located in Kahlert Village RM. 1330. You can give them a call at 385-321-5356 or fill out a contact form below.
Advice for International Students
If you would like to read more about mental health and advice for international students regarding mental health and wellness, we highly recommend you give this article a read. It provides great insights from international students as well as advice and additional resources.
Immigration
Frequently Asked Questions
I am Currently an American Collegiate Live-Utah Student and I Never Been to Campus Before. How Do I Get My I-20?
If this is your very first time getting an I-20 from the University of Utah, you must apply to get an I-20 through the Office of International Admissions. You must reach out to your Enrollment Services Advisor to start the process and submitting the following documents:
- I-20 Request Form
- Certificate of Finances Form
- Financial Documents
- Passport
If you do not know who your Enrollment Services Advisor is, please reach out to your Program Coordinator and they will be able to assist. Once all documents have been submitted it will be processed. Please make sure to check your student email and your personal email in case the Admissions office is needing additional information.
I Was Previously On-Campus but Returned to My Country to take Classes Online. I am Now Returning to Campus Next Semester. How Can I Get My I-20?
You will need to submit a “Continuing Student Initial I-20 Request” through the International Student & Scholar Services Office.
How Do I Request This I-20?
1. You will need to log into UAtlas and submit the e-form “Continuing Student Initial I-20″.
2. You will need to indicate the reason for your request: Category 1: If you Started a Program of Study Online Outside the U.S. and Are Now Seeking to Enter the U.S. to Continue your Studies In-Person.
3. If you are already outside the U.S., ignore the question about your U.S. departure date. For “Date of Arrival” in the U.S., please put the semester start date for the semester you will begin your in-person studies in the U.S. The start dates can be found here: Academic Calendars
*Note: You may enter the U.S. up to 30 days prior to the semester start date.
4. Upload Proof of Funding Documents and Affidavit of Support (More information below)
– After you submit the request, the I-20 should be issued within 5 to 10 business days. Please check your Student Emails!
5. Once you receive your I-20 please reach out to your Program Coordinator to assist you with your VISA:
(Students in China) Alicia Liu: alicia.liu@shorelight.com
Financial Documents
– A financial (bank) statement or certificate of deposit letter must show a minimum of or the equivalent in foreign currency. The funds must be liquid, and the statement issue date must be within the last six months.
Affidavit of Support
– If the financial document is not in your name then you will need to have the account holder fill out the Affidavit of Support and upload it in the e-form.
– (If Applicable) Some bank statements especially from China might contain “Maturity Dates” – Frozen Day or Cannot Access Funds until the date. If the maturity date is listed after the first day of class the university cannot use that as proof since funds need to be accessible before the start of the semester.
– If the financial document is not in your name then you will need to have the account holder fill out the Affidavit of Support and upload it in the e-form.
What If I Do Not Complete My Post-Arrival Check In?
Failure to complete the entire Post-Arrival Check In may result in a hold on your student record that prevents you from registering for your classes and SEVIS TERMINATION. If your SEVIS record is terminated, you will have to take immediate action to either reinstate your visa or leave the United States.
If you have any questions, please contact international@utah.edu
How Can I Get a Social Security Number (SSN)?
How To Obtain a Social Security Number (SSN) for F-1 Students (On/Off Campus)
You may apply for a social security number ONLY if you have been offered a job on-campus or if you have been granted practical training (CPT or OPT) employment authorization (keep in mind that practical training options are generally not available to new students). An SSN will be given to you for employment purposes only, NOT for purposes such as applying for credit cards, renting an apartment, etc.
I Want to Get a Driver's License. What Are the Steps?
Please follow the directions below. If you have any additional questions please seek advice from an International Student Advisor at the International Student & Scholar Services.
- If you would like to schedule a phone or Zoom appointment to speak with an ISSS advisor, please send an email to international@utah.edu with the following information:
- Your full, official name
- Your uNID
- Your US phone number
- Your specific availability (date and time, between 9:00 AM and 4:00 PM MST, Mon-Fri).
- A description of what you wish to discuss (the more detail you provide, the better we can assist you)
How Do I Remove my International Center Compliance Hold?
The International Center Compliance hold is not a hold from Utah Global but from the International Student & Scholar Services office. We highly recommend you get into touch with their office to find out what exactly you are missing or check your student email to find an email about this hold.
Most of the time this hold pertains to your UAtlas account, more specifically the Post-Arrival Check In. Please login here to find out what is missing.
Immigration
During your stay in the United States in F-1 status, you are subject to many complex immigration law and regulations that relate to your legal status here. International Student Advisors at the International Student and Scholar Services (ISSS) office are available to assist you and answer your questions about your immigration status, but it is your responsibility to know and abide by the law in order to maintain valid legal status. It is to your responsibility to make sure to maintain legal status throughout the duration of your stay in the United States.
Attend ISSS’ Session During the Utah Global Orientation (All Students)
Staff from ISSS will be discussing comprehensive resources on what to expect as a University of Utah Student, covering items, such as: maintaining visa status, safety and wellness recourses, tips for cultural adjustment, academic information and much more. Utah Global Orientation is mandatory.
*Failure to attend Utah Global Orientation will result in a hold on your account which prevents you from registering and removal of your classes from your schedule.
Post-Arrival Check In (All Students)
This check in is only for students who will be inside the U.S. this semester, and should be completed AFTER you enter the U.S. No later than 15 days after you arrive. If you will study from outside the U.S this semester, you do not need to complete this form.
Failure to complete the entire Post-Arrival Check In may result in a hold on your student record that prevents you from registering for classes and SEVIS TERMINATION. If your SEVIS record is terminated, you will have to take immediate action to either reinstate your visa or leave the United States.
If you have any questions, please contact international@utah.edu
Immigration Advising
Any immigration questions must be brought to an advisor in the ISSS office. The ISSS office allows students to meet with advisors on an appointment basis. Appointments are for 30 minutes and are available during mornings and afternoons Monday through Friday. The front desk staff can often answer simple questions, but more complex situations will require an appointment
To make an appointment, please contact their office at 801-581-8876 or international@utah.edu. You will be asked to give a brief overview of what you would like to discuss at the appointment. Please advise them that you are a Utah Global student.
Student Universe
Discounted Flights
Use Student Universe for discounted international flights as well as flights within the US on trips with your friends!! Get the best deals when you need them and benefit from 24-hour risk-free cancellation.
Immunization
Frequently Asked Questions
How Do I Comply with the Immunization & Tuberculosis Requirements?
Retrieve past immunization records including your COVID vaccination card and upload them to your Student Health Portal. These are official forms that will verify your immunizations like:
- Statement or photocopy of records from doctor/health care provider
- State or international immunization records of vaccinations
- Documentation of measles, mumps, or rubella blood test(s)/titer(s) showing immunity
If verification from any of the above sources is unavailable, or you still need another MMR or COVID-19 vaccination, then you will need to do the following:
- Receive the MMR or COVID-19 vaccination at the Student Health Center (By Appointment only: Monday through Friday 9:00 a.m. to 4:00 p.m. daily. Note: Clinic is closed on Wednesdays, 12-2 p.m.)
- Cost for the MMR. The cost is free to our students who have their Utah Global Health Insurance.
- The COVID-19 vaccination is FREE.
To comply with TB, login to your Student Health Portal and fill out the “TB Risk Assessment”. Check back a few days later and Kerry Hill will notify you via message to confirm if you need to schedule an appointment to get tested for TB.
How Do I Upload My Vaccination Records to the Student Health Portal?
- Login to the Student Health Portal. If this is your first time, click on “Sign Up”
- From the Home Page click on “Immunization”
- Input your information that is “Required”, afterwards, click the “Submit” button.
- Next, return to the Home Page and click the “Upload” tab.
- Upload your documents by indicating which “Type” of document you will be uploading. *Make sure that the file you are uploading is clean and clear.
- Hit submit and you are done!
The Student Health Center will review your documents and information, afterwards they will send an email to your University Student Email if they need additional information or have questions. Please check your student emails!
How Do I Take the TB Risk Assessment?
- Login to the Student Health Portal. If it is your first time click on “Sign Up”.
- From the Home Page click on the “Forms” tab.
- From there complete the “TB Risk Assessment” and you are done!
Once submitted the Student Health Center will review your assessment and notify you via your University Student Email if you need to schedule a TB test. Please check your Student email!
What COVID-19 Vaccines Are Approved by the World Health Organization?
Currently these are:
- AstraZeneca
- Covishield
- Sinopharm BIBP
- Sinovac
All require 2 doses. If you did not complete the series prior to coming to the U.S., you should receive a full series of the vaccines available in the U.S. to be compliant which includes:
- Pfizer (Available On-Campus)
- Moderna (Available On-Campus)
- Johnson & Johnson
*Other international vaccines will not be accepted and students are encouraged to seek out a vaccine that qualifies for the requirement.
What If I Have a Reason Not to Be Immunized?
Pursuant to Utah Law, students may indicate a medical, religious or personal exemption from receiving mandatory vaccines. Reasons for medical exemptions vary by the vaccine and require a note from a healthcare provider.
If you wish to indicate an exemption, please click here.
What If I Do Not Comply?
Students who do not comply by either showing that they have received the vaccines or indicating an exemption will have a “hold” placed on their record that will prevent registration for future classes.
When Do I Need to Complete These Requirements?
We ask that students complete this prior to arriving or during orientation but no later than 30 days. Students who wait later will be at risk of receiving a hold on their student account preventing them from registering for the next semester.
What Are the Costs and Will it Be Covered by Our Health Insurance?
The Student Health Center is funded in part by your student fees. This allows them to provide you with specialized care and to charge less for the majority of their services. Fees are charged for most of their medical care services. Many health promotion services are free. The fees are typically 30% – 50% less than other clinics in the community.
All Immunizations are covered by health insurance, however, a small co-pay is required at the time the immunization is delivered ($15-$20)
Students who are charged with additional costs incurred by immunizations must file a “claim” with the insurance company. More information about this can be found in the Student Health Services section.
What If I Have More Questions or Need More Help?
Contact the Immunization Program Office at 801-581-5804, FAX 801-585-5294, or email Kerry.hill@shs.utah.edu or write to:
Kerry Hill
Immunization Program Manager
Immunization Program Office
University of Utah
Student Health Service
Madsen Health Center, Level 1
555 Foothill Boulevard
Salt Lake City, UT 84112-1105
COVID-19
Frequently Asked Questions
How Do I Comply with the COVID-19 Requirements?
Retrieve past immunization records including your COVID vaccination card and upload them to your Student Health Portal. These are official forms that will verify your immunizations like:
-
- Statement or photocopy of records from doctor/health care provider
- State or international immunization records of vaccinations
- Documentation of measles, mumps, or rubella blood test(s)/titer(s) showing immunity
If verification from any of the above sources is unavailable, or you still need another MMR or COVID-19 vaccination, then you will need to do the following:
-
- Receive the MMR or COVID-19 vaccination at the Student Health Center (By Appointment only: Monday through Friday 9:00 a.m. to 4:00 p.m. daily. Note: Clinic is closed on Wednesdays, 12-2 p.m.)
- The COVID-19 vaccination is FREE.
How to I Upload My Vaccination Records to the Student Health Portal?
- Login to the Student Health Portal. If this is your first time, click on “Sign Up”
- From the Home Page click on “Immunization”
- Input your information that is “Required”, afterwards, click the “Submit” button.
- Next, return to the Home Page and click the “Upload” tab.
- Upload your documents by indicating which “Type” of document you will be uploading. *Make sure that the file you are uploading is clean and clear.
- Hit submit and you are done!
The Student Health Center will review your documents and information, afterwards they will send an email to your University Student Email if they need additional information or have questions. Please check your student emails!
What COVID-19 Vaccines Are Approved by the World Health Organization?
Currently these are:
- AstraZeneca
- Covishield
- Sinopharm BIBP
- Sinovac
All Require 2 doses. If you did not complete the series prior to coming to the U.S., you should receive a full series of the vaccines available in the U.S. to be compliant which includes:
- Pfizer (Available On-Campus)
- Moderna (Available On-Campus)
- Johnson & Johnson
*Other international vaccines will not be accepted and students are encouraged to seek out a vaccine that qualifies for the requirement.
What If I Have a Reason Not to Be Immunized?
Pursuant to Utah Law, students may indicate a medical, religious or personal exemption from receiving mandatory vaccines. Reasons for medical exemptions vary by the vaccine and require a note from a healthcare provider.
If you wish to indicate an exemption, please click here.
What To Do If I Was In Close Contact With An Infected Person?
Students who are were in close contact with an infected person should follow the guidance found here.
What If I Don't Comply By Receiving a Vaccine or Indicating An Exemption?
The University of Utah adheres to House Bill 233 Education Immunization Modifications Bill passed by the 2021 Utah Legislature. Students who seek an exemption to the vaccine mandate will not be removed from on-campus or prevented from attending classes. The university continues to strongly recommend wearing face coverings when indoors, and weekly COVID-19 asymptomatic testing is available to all students free of charge.
What Are the Costs and Will It Be Covered by Our Health Insurance?
Receiving the COVID-19 vaccine and getting Asymptomatic Testing is free of charge to students at the University of Utah.
What If I Have More Questions or Need More Help?
Contact the Immunization Program Office at 801-581-5804, FAX 801-585-5294, or email Kerry.hill@shs.utah.edu or write to:
Kerry Hill
Immunization Program Manager
Immunization Program Office
University of Utah
Student Health Service
Madsen Health Center, Level 1
555 Foothill Boulevard
Salt Lake City, UT 84112-1105
Immunization & Tuberculosis (TB) Requirements
Immunization Requirement: Immunization Requirements: Students who attend the University of Utah are required to be fully vaccinated against measles, mumps and rubella (MMR). With the full FDA approval of the Pfizer COVID-19 vaccine, the university is also requiring COVID-19 vaccination. You will need to provide the Student Health Center with the dates of when you received (2) MMR vaccines or the dates of when you received (2) Measles, (2) Mumps and (1) Rubella Vaccine and one of the approved COVID-19 Vaccines. For further information, view the Immunization Requirements Policy.
COVID-19 at the University of Utah
Student who attend the University of Utah are required to be fully vaccinated for COVID-19. Getting vaccinated is the best way to protect yourself and our campus community. As a reminder, people are considered fully vaccinated against COVID-19 two weeks after their second dose in a two-dose series of the Pfizer or Moderna vaccines, or two weeks after a single dose of Johnson & Johnson’s Janssen vaccine. While very uncommon, vaccinated individuals can still get a coronavirus infection, but are more likely to have mild or no symptoms. To take specific actions as coronavirus transmission rates rise in the Salt Lake Valley please do the following:
Vaccination Information
Vaccination Requirement
- Students who attend the University of Utah are required to be fully vaccinated against measles, mumps, and rubella (MMR). With the full FDA approval of the Pfizer COVID-19 vaccine, the university is also requiring COVID-19 vaccination.
How to Receive the Vaccine
If you are ready to receive a COVID-19 vaccine, you have a convenient option:
- For U of U students – You can schedule an appoint with Student Health Services here.
Free asymptomatic testing is available to all students as they return to campus. Those who are vaccinated may also sign up for asymptomatic testing in case of exposure.
Asymptomatic Coronavirus Tests
Follow CDC Guidelines
Follow CDC guidelines regarding face masks, which now call for everyone to wear face masks indoors. Faculty, student, and staff leaders are encouraged to model the vaccination, testing, and masking behaviors we want to see in our campus community.
More information about masking guidelines can be found here.
Scholarships & Finances
Frequently Asked Questions
My Friend Was Awarded a Utah Global Scholarship. How Can I Apply For It?
Unfortunately, scholarships are determined during recruitment. While you may not be eligible for that, you can certainly apply for the scholarships mentioned under “Scholarships”.
I Cannot Afford to Pay Everything Upfront, Is There a Payment Plan?
The payments plans were applied for and approved prior to arrival. The staff on campus will not be able to grant approval for a payment plan once the student is enrolled.
What Will Happen If I Don't Pay By the Deadline?
Failure to pay without a payment plan will result in your classes being dropped.
We know that college education is expensive in the U.S. International students are required to submit proof of sufficient funds to cover educational expenses in the U.S. in order to obtain an I-20. Having obtained an I-20 and signing it, you agree to have funds available for the duration of your studies. It is important that you plan and manage your finances responsibility. Scholarships and grants are some of the ways that can help to cover your costs. Below are some of the resources for scholarships opportunities that you can apply for.
Internal Organizations and Resources
Utah Global Orientation Leader Scholarship
Follow our social media for the Utah Global Orientation Leader Application
https://www.instagram.com/utahglobal/
International Student & Scholar Services Scholarship for International Students
The International Student and Scholar Services (ISSS) Scholarship recognizes campus and community engagement among international students and scholars from a diverse set of cultures. Scholarship recipients represent outstanding contributors who may have extenuating circumstances that require financial need, and yet have strong academic performance and make time to participate in the community with a goal of serving others and promoting engagement in co-curricular activities during their time at the University of Utah.
College of Engineering Scholarships
Scholarship database for students studying in the College of Engineering.
David Eccles School of Business Undergraduate Scholarships
Scholarships awarded to current business students, transfer, and pre-business major students.
International Alumni Club Scholarships
Scholarships awarded to current students from an active alumni club in 11 different countries.
External Organizations and Resources
Institute of International Education (I.I.E.)
May be able to provide information on scholarships, grants or programs for eligible international students.
Organization of American States (OAS)
If you are from Central or South America, OAS offers an interest free loan grant to eligible international students through the Leo Rowe Loan Fund. For more information on eligibility and application process, please contact RoweFund@oas.org.
College Board
Is a free online financial source for scholarships, grants, and loans for college-bound students, including international students wishing to study in the United States.
International Education Financial Aid
Is a free online scholarship resource for non-US citizens with disabilities.
Education USA
Is a free online searchable database of scholarships for international students.
International Student Loan
Requires a US citizen or permanent resident (Green Card holder) as a co-signer.
FinAid
Is a comprehensive Internet guide to financial aid. It contains sections pertaining to foreign students coming to the United States and U.S. students going abroad.
Within the first few days of your arrival, you may want to open a checking account with a bank on or near campus.
Opening a Bank Account
To open a bank account, you will be asked for a number of supporting documents for your application. These will include:
- Current Passport
- Form I-20
- Student I.D (UCard)
- Mailing Address
- $25 in cash (minimum to open an account)
Utah Global recommends that you open a bank account with Ellis. More information can be found here: https://utahglobal.utah.edu/before-you-start/ (Set up a US Bank Account) or during orientation.
Before the Program
Students who cancel their Utah Global course prior to arrival on University of Utah’s campus may request a full refund of deposit, tuition, and fees. To be eligible for a refund of your deposit, within 60 days after your program’s start date, you must submit a written refund request together with documentation showing your VISA application was denied before your move-in date. Otherwise, we do not refund deposits.
After the Start of the Program
After the start of the Utah Global program orientation, students may be eligible for the following partial refunds: 90% refund during the 1st week of class, 50% refund during the 2nd, and 3rd weeks of classes. No refunds are available after the 3rd week of classes for the remainder of the program duration without exceptional circumstances.
If you are eligible for any refunds from Utah Global after the 3rd week of classes, it is important to note that the refund policy states that refunds will not be processed until a student completes the Utah Global Program to ensure that there are no additional pending charges due to unforeseen circumstances like housing fees, extension terms and so on.
Complete the Program
Once a student completes their program with Utah Global, they will be contacted to complete a refund form. This form will allow the students to designate where they would like their funds to be deposited. All refunds will be issued in U.S. Dollars, minus bank transfers and processing fees, according to the exchange rate in place at the time of the refund.
Once this form is submitted, the refund will be processed within 60 business days.
Embarking on your educational journey in the United States shouldn’t come with the roadblock of finding a co-signer for financial aid. Shorelight recognizes this hurdle and has proactively partnered with premier financing organizations such as Fly Finance, MPower Financing, and Prodigy Finance. This strategic collaboration eliminates the traditional barriers international students face, such as the need for a co-signer, collateral, or an established US credit history, streamlining your path to securing educational funding.
Find the right loan organization for you on Shorelight.com.
Center for Academic Success
A website with access to virtual tutors, career advisors, and online resources to help you throughout your university studies
Do you need help adjusting to your new life or just have a question about the courses you are enrolled in? Maybe you need to improve your academic skills or study habits or need help preparing for an exam or presentation? Perhaps you are you confused about CPT/OPT options or are confused about your major or career field?
Shorelight’s Center for Academic Success (CAS) has many free resources for you! For example, you can use the Live Chat button to reach one of our highly-trained support staff, or you can schedule a Zoom session with one of our friendly Student Success Coaches, Professional Tutors, or Career Services staff—all of whom are experts at helping international students with anything from pre-arrival support and campus life to academic subject areas and career guidance.
Maybe you would also enjoy completing a short eLearning course at your own pace? Those are available, too, on topics ranging from Citation Basics to Preparing for an Interview—and everything in between! If you’re short on time, try one of our live or recorded academic, social, or career skills webinars.
Give your learning journey the support it needs by activating your free CAS account today!
How to register:
- Click here or scan the QR code to find our Home page.
- Click the orange “Sign up now” button to request access.
- On the signup form, type your given name and family name as you are registered at your university.
- Type any email address that your university has on file for you (it can be a personal or university email).
- Create a password with at least one special character and 6-50 characters total.
- Type your password again. Write it down or save it in your browser.
- Type the full name of your university, not the abbreviation. Your status must be checked.
- Check the first box to accept the Terms & Conditions (feel free to read those first).
- Check the last box if you wish to receive emails from us.
- Click the large orange button that says, “Start your learning journey.”
After you register:
- After self-registering, you’ll receive an email within two business days to let you know that your account is approved (or if not, how to fix the problem). Just follow the link to log in!
- Check your spam folder if you don’t see our email within two days—or just return to the Home page linked above to try logging in with your email and password. If you encounter any trouble, just use the Live Chat button at the bottom of our Home page.
If you were pre-registered:
- Some students may be admin-registered at the request of their university to save you the trouble of signing up.
- If you get an email from Shorelight’s Center for Academic Success saying that your account has been created, just follow the link to complete your registration. You only need to create your password and check the boxes (Steps 5-10 above).
- If you are told that you were admin-registered, but you can’t find our welcome email, just go to our Home page, click “Sign up now” and complete Steps 3-10. If you can’t guess the right email or how your name was entered, use our LiveChat to get help.
Student Health Insurance
If you are a student who has insurance through Utah Global’s student health insurance plan and you wish to renew, then no action is required. (In addition to enrollment in your current policy, you will also receive the added benefits of vision and dental insurance. The details of your plan can be found here: www.universityhealthplans.com)
**If you have private insurance that meets university standards and would prefer to use this insurance over Utah Global’s student health insurance plan, please send an email to Utah Global’s Student Services Team at studentservices@utahglobal.org to let them know. Failure to provide this information will result in your continued enrollment in Utah Global’s insurance plan.
Should you have any questions, please contact University Health Plans at 800-437-6448 and a representative will be happy to assist you.
Housing information – https://shorelight.com/universities/undergraduate/university-of-utah/#campus-life
Housing preference form – https://utahglobal.utah.edu/housing/housing-undergraduate/