Before You Start

Welcome to the University of Utah!

Soon you will be on the vibrant University of Utah campus in Salt Lake City, Utah. Before you arrive, complete the steps below to avoid common issues or delays for international students.

Our dedicated personal advisors make sure all your questions are answered and ensure you have a smooth transition to the university.

Before you start on any of the steps below, contact your local personal advisor. Simply select your region of the world below, and send your advisor an email, Skype, WhatsApp, or WeChat message. We look forward to meeting you very soon!

Africa

Africa

China

China

Latin America

Latin America

Middle East

Middle East

North America

North America

North Asia

North Asia

Russia/ Central Asia/ Eastern Europe

Russia/ Central Asia/ Eastern Europe

South Asia

South Asia

Southeast Asia

Southeast Asia

UK and Western Europe

UK and Western Europe

Abbie

Abbie (North Asia excluding Korea)

+852 8481 0532

Whatsapp: +852 8481 0532

Email Abbie
Ainara Gainedenova

Ainara Gainedenova

+7 (778) 887 17 53

Whatsapp: +7 (778) 887 17 53

Email Ainara Gainedenova
Alexis

Alexis (North America)

+1 239-744-9468

Whatsapp: +1 239-744-9468

Wechat: alexis0426

Email Alexis
Alice

Alice (Northwest)

+1-857-315-8730

Whatsapp: +1-857-315-8730

Wechat: aliceqinus

Email Alice
Alsu Samatova

Alsu Samatova

+7 939 346 09 59

Whatsapp: +7 939 346 09 59

Email Alsu Samatova
Amanpreet Singh

Amanpreet Singh (India)

+91-9311136326

Whatsapp: +91-9311136326

Email Amanpreet Singh
Amol Pote

Amol Pote (India)

+91-9326469936

Whatsapp: +91-9326469936

Email Amol Pote
Bibiane

Bibiane (Korea)

+82-10-7711-6538

Whatsapp: +82-10-7711-6538

Email Bibiane
Chau

Chau (Vietnam)

+84-908-792-892

Whatsapp: +84-908-792-892

Skype: diemchau.dt

Email Chau
Chau Luu

Chau Luu (Vietnam)

+84 962 442 193

Whatsapp: +84 962 442 193

Skype: live:chau.luuquynh

Email Chau Luu
Chris

Chris (Southwest)

+1-508-948-7542

Whatsapp: +1-508-948-7542

Wechat: chris040594

Email Chris
Damini Rajpoot

Damini Rajpoot (India)

+91-8800020429

Whatsapp: +91-8800020429

Email Damini Rajpoot
Daniyal

Daniyal (Pakistan)

+92 310 588 8648

Whatsapp: +92 310 588 8648

Email Daniyal
Diksha Roy

Diksha Roy (India)

+91-8882593634

Whatsapp: +91-8882593634

Email Diksha Roy
Doris

Doris (South China)

+86-150-1870-6751

QQ: 2282183545

Email Doris
Hitesh Arora

Hitesh Arora (India)

+91-8826911998

Whatsapp: +91-8826911998

Email Hitesh Arora
Isha

Isha (India)

+91 9953550789

Whatsapp: +91 9953550789

Email Isha
Jane

Jane (West China)

+86.159.2876.6884

QQ: 713070180

Email Jane
Kapil Dev

Kapil Dev (India)

+91-7982570704

Whatsapp: +91-7982570704

Email Kapil Dev
Laxmi Pawar

Laxmi Pawar (India)

+91 98183 96406

Whatsapp: +91 98183 96406

Email Laxmi Pawar
Lisha

Lisha (North China)

+86-183-1016-8200

QQ: 18310168200

Email Lisha
Maryna Kyselova

Maryna Kyselova

+31 6 48685505

Whatsapp: +31 6 48685505

Email Maryna Kyselova
Mohammad Shaban Khan

Mohammad Shaban Khan (India)

+91-8700757968

Whatsapp: +91-8700757968

Email Mohammad Shaban Khan
Ngoc Hoang

Ngoc Hoang (Vietnam)

+84 382 027 922

Whatsapp: +84 382 027 922

Skype: live:bichngoc.ufm

Email Ngoc Hoang
Nikita

Nikita (India)

+91 9310587075

Whatsapp: +91 9310587075

Email Nikita
Padma

Padma (North America)

+91-6381067726

Email Padma
Prerna Dhir

Prerna Dhir (India)

+91-9872221636

Whatsapp: +91-9872221636

Email Prerna Dhir
Rakesh

Rakesh (India)

+91 9096507300

Whatsapp: +91 9096507300

Email Rakesh
Sahil Massey

Sahil Massey (India)

+91- 9811718710

Whatsapp: +91- 9811718710

Email Sahil Massey
Sakshi Bhatia

Sakshi Bhatia (India)

+91-995-351-0160

Whatsapp: +91-995-351-0160

Skype: arorasakshi187

Email Sakshi Bhatia
Sakshi Parashar

Sakshi Parashar (India)

+91- 880728950

Whatsapp: +91- 880728950

Email Sakshi Parashar
Samah

Samah (Middle East)

+971 58 831 8521

Whatsapp: +971 58 831 8521

Email Samah
Sanjukta

Sanjukta (North America)

+91-9820162776

Whatsapp: +91-9820162776

Email Sanjukta
Saranya

Saranya

+66-96-982-0007

Whatsapp: +66-96-982-0007

Skype: awesome.saranya

Email Saranya
Sayli Vaydande

Sayli Vaydande (India)

+91-9653473094

Whatsapp: +91-9653473094

Email Sayli Vaydande
Sofya

Sofya (North America)

+1 347 399 35 72

Whatsapp: +1 347 399 35 72

Email Sofya
Solayide Adenuga

Solayide Adenuga (Africa)

+234.806.662.9088

Whatsapp: +234.806.662.9088

Email Solayide Adenuga
Taha

Taha (Pakistan)

+92-307-333-6878

Whatsapp: +92-307-333-6878

Skype: tshahid29

Email Taha
Tiffany Chan

Tiffany Chan (North Asia excluding Korea)

+886 903006063

Whatsapp: +852 9222 3579

Email Tiffany Chan
Valeria

Valeria (Latin America)

+57 310 7880364

Whatsapp: +57 310 7880364

Email Valeria
Vartika

Vartika (North America)

+91-8920463212

Email Vartika
Veena Iyer

Veena Iyer (India)

+91-8828317960

Whatsapp: +91-8828317960

Email Veena Iyer
Vicky

Vicky (North China)

+86-135-2182-7910

Wechat: vickychen7910

Email Vicky
Viraja

Viraja (India)

+91 7028090894

Whatsapp: +91 7028090894

Skype: +91 7028090894

Email Viraja

Review your conditional offer letter and make sure that you have submitted all documents listed as missing.

Once all your documents are submitted, please submit your I-20 Request Form along with your financial statements as outlined in the Certificate of Finances.

The university will process your I-20 and email it to you as soon as possible – please expect a minimum of 10 business days.

As soon as you have your I-20, please Apply for Your Visa.

After you receive the electronic copy of your I-20, complete the following steps before booking your visa appointment:
  1. Schedule a free visa information and preparation session with your personal Enrollment Advisor.
  2. Check that the details on your I-20 are correct (including your date of birth) and make sure your name is the same as it appears on your passport.
  3. Prepare the documents you will need to take to the embassy when attending your visa interview.
After you complete the above steps, you should apply for your visa as soon as possible. It requires an interview with the U.S. Embassy and can sometimes take several weeks to schedule.
    1. Complete your Visa Application.
    2. Pay your I-901 (SEVIS) fee.
    3. Visit usembassy.gov  to learn more about scheduling your visa appointment, what to expect when you arrive, and required documentation.
    4. Notify your personal Enrollment Advisor of the date and embassy of your visa appointment.
    5. Watch these videos to help you apply for your visa and prepare for your interview:

How to Apply for Your F-1 Student Visa

We are so excited for you to join us on campus! To ensure a smooth transition to your new home, plan to arrive on or before your official move-in day. Airport pickup is available at Salt Lake City International Airport (SLC).

Once you book your flights, you must fill out the student arrival form. If your family is joining you, you must also complete the family arrival form.

​​Discounted Flights

​​Book your flights through StudentUniverse and benefit from exclusive discounts for students! Get the best deals when you need them and benefit from 24-hour risk-free cancellation.
​​StudentUniverse has exclusive deals to get you the lowest possible airfare. ​​Book discounted flights here.
​​We are looking forward to meeting you in person!

For all application and payment deadlines as well as move-in and program start dates, please click here.

For discounted international travel, click here

Accessing your CIS account will allow you to complete the remaining steps on this list, including submitting a photo for your Student I.D., Accessing your Umail, submitting your Immunization documents, and so forth.

UTAH Student in outdoor

Log in to cis.utah.edu using the university ID (UNID) included in your admissions letter and your default password (which is your birthdate in MMDDYY format).

If you are experiencing any issues while trying to login please contact the University Information Technology (UIT).

University Information Technology (UIT)

For Quickest Response:
Talk to a Help Desk Agent: 801-581-4000
Monday-Friday, 7:00 a.m. – 10:00 p.m. (MST) & Saturday – Sunday, 8:00 a.m. – 6:00 p.m. (MST)

For Less-Urgent Issues:
email: helpdesk@utah.edu
Email inbox is monitored: Monday-Friday, 7:00 a.m. – 10:00 p.m. (MST) & Saturday – Sunday, 8:00 a.m. – 6:00 p.m. (MST)

Official University email accounts, which are called Umail Accounts, are available to Utah Global students. Official University communications will be sent to students’ official University Umail address. Students are expected to check their UMail account on a frequent and consistent basis in order to stay current with University-related communication.

Go to www.umail.utah.edu and log in with your University I.D Number (uNID) and password.

If you are experiencing any issues while trying to login please contact the University Information Technology (UIT).

University Information Technology (UIT)

For Quickest Response:
Talk to a Help Desk Agent: 801-581-4000
Monday-Friday, 7:00 a.m. – 10:00 p.m. (MST) & Saturday – Sunday, 8:00 a.m. – 6:00 p.m. (MST)

For Less-Urgent Issues:
email: helpdesk@utah.edu
Email inbox is monitored: Monday-Friday, 7:00 a.m. – 10:00 p.m. (MST) & Saturday – Sunday, 8:00 a.m. – 6:00 p.m. (MST)

UCard Office

All Utah Global students are required to submit an ID photo before your move-in date. Any student who does not submit their ID photo before arrival will not be able to have their ID pre-printed and will likely not be able to utilize free public transportation, and much more.

UCARD PHOTO UPLOADER

Avoid waiting in lines and submit your photo for your UCard online. It’s fast and easy! Once submitted Utah Global will pick up your UCard and distribute them to you during orientation. Do not forget to complete this as soon as you get access to CIS. Go to UCARD PHOTO UPLOADER to start! For more instructions please see the button below.

If you have any questions please email Ucard Services at: ucard@utah.edu or call them during the adjusted office hours, Union Office (801-581-2273).

UTAH school Transcript
School Transcripts

All incoming undergraduate Utah Global students are required to submit official copies of the documents submitted with the initial application. There are two important documents to be submitted in-person, electronically, or by physical mail:

Contact your school to send your transcript(s) and diploma to the University of Utah’s Office of International Admissions or submit your documents in-person to Utah Global during orientation.

*Keep in Mind – If you submit your transcripts and/or graduation certificate in-person it must be in an untampered envelope that has been sealed with adhesive by the school. If at any time the original envelope has been opened, whether by you or by anyone else, they will be considered unofficial.

  • If you submitted your application with an incomplete transcript while you finished 12th grade or if you had in-progress classes at a post-secondary institution, you need to submit final official transcripts with grades posted.
  • If you have any university-level education/transfer work, you will also need to submit an official transcript from this university with official English translation (if it was not originally written in English).
Transcripts

In order to be considered official, transcripts must:

  • Be sealed with adhesive inside the school’s letterhead envelope.
  • Be sent by the school.
  • Be in English when possible.
  • Include all Final Grades including the date of graduation.

*Please do not send official international transcripts via email or fax as they will not be accepted as official.
If your international school uses the following electronic transcript services they will be considered official:

  • Credentials Solutions
  • National Student Clearing House
  • eScrip-Safe
  • Scoir

*When requesting your transcripts using any of these services please use this email: admisstranscripts@utah.edu
Hard copy transcripts can be sent directly to the university by mail in a sealed envelope with adhesive to:

The University of Utah
Office of Admissions
201 South 1460 East, Room 250s
Salt Lake City, UT 84112 USA

High School Diploma (Graduation Certificate)

If you graduated from high school, you will also need to submit your high school diploma unless the graduation date is already listed in your high school transcript. Your paperwork must include:

An official copy of your diploma (graduate certificate) from your school.

Make your payment in full two weeks before you arrive to avoid enrollment delays and ensure an on-time start.

Submit payment for your tuition and fees via Flywire: 

Follow the instructions below to submit payment for tuition and fees:

  1. Flywire by Peer Transfer: To submit international and domestic ACH payments via The University of Utah’s Flywire portal:
  • Flywire payment options include international wires, international credit cards, and other country specific payment options.
  • Flywire guarantees the best exchange rates, offers 24/7 multilingual customer service, and provides payment tracking and an instant payment receipt.
  • Flywire will be accepting U.S. bank accounts.
For student loan information, contact:
You will need to complete and submit the following forms before your arrival:
  1. Immunization Requirement: Immunization Requirements: Students who attend the University of Utah are required to be fully vaccinated against measles, mumps and rubella (MMR). With the full FDA approval of the Pfizer COVID-19 vaccine, the university is also requiring COVID-19 vaccination. You will need to provide the Student Health Center with the dates of when you received (2) MMR vaccines or the dates of when you received (2) Measles, (2) Mumps and (1) Rubella Vaccine and one of the approved COVID-19 Vaccines. For further information, view the Immunization Requirements Policy
  2. FERPA Disclosure Form: Complete this form prior to your arrival.
  3. UTA Liability Waiver.

Math Placement Test

 TBD

English Placement test
All PSE, EAP and AAP students MUST take the English placement test upon arrival. This will be administered by the English Language Institute (ELI) on a selected day during orientation and is MANDATORY. Even though students have submitted a score when they were given their offers, they MUST take another placement test once they arrive on campus.

This test will confirm their program placement, so students need to be sure to take the test seriously and do their best. The results of their placement test will either allow them to stay in the program they were offered or change their program.

Upon receiving the results of the placement test, students will be notified of either program confirmation or program change. If a program change is required, students will be invited to make an appointment with the academic coordinator to review the requirements of the new program and sign the paperwork.
Please note that ID students DO NOT take the English placement test. This is only for PSE, EAP and AAP students.

Have you taken university-level courses at another institution? Please send official transcripts for all classes from which you hope to transfer credits, and academic advisors will review. Pending review, you may receive credit toward “general education” or “major coursework” requirements. Transcripts need to be officially translated into English (if they were not originally written in English).

Follow the same instructions provided in “Admissions Documents and Transcripts

For your information, the university does not accept transfer credits for the following:

  • remedial courses (non-credit courses)
  • preparatory classes (such as test preparation courses)
  • vocational classes (career preparation courses such as cosmetology, hospitality, carpentry, etc.)
    graduate level courses
  • courses with vague titles (i.e. general math)
  • courses from international colleges that do not have equivalent University of Utah courses
  • English/Writing courses taught in an international college
  • native language courses taught in their home country
  • courses with fewer than 2.5 credits
  • courses with grades lower than D-

There are many things to consider when preparing for university, let alone moving to a new country! To make your transition to the US easier, we’ve put together a list of everyday necessities.

We’ve partnered with campusSIMS to help connect you with mobile phone service. Get your US phone number in your home country and have service that’s ready to use as soon as you land. Click here to get your free SIM card.

campusSIMS helps international students get connected with mobile phone service in the US. Through campusSIMS’ exclusive partner Mint Mobile, students can sign up and get their US phone number while in their home country, and have mobile phone service ready to use as soon as they land.

Students can get low-cost, reliable mobile phone service starting at as low as $15 per month that includes:

  • A free SIM card
  • Unlimited talk and text
  • High speed data
  • Nationwide coverage on the fastest, most advanced network

For more information, visit campussims.com.

International Student Loans

Embarking on your educational journey in the United States shouldn’t come with the roadblock of finding a co-signer for financial aid. Shorelight recognizes this hurdle and has proactively partnered with premier financing organizations such as Fly Finance, MPower Financing, and Prodigy Finance. This strategic collaboration eliminates the traditional barriers international students face, such as the need for a co-signer, collateral, or an established US credit history, streamlining your path to securing educational funding.

Find the right loan organization for you on Shorelight.com.

Easy Flight Bookings and Travel Discounts

StudentUniverse in collaboration with Shorelight, provides exclusive student-only discounts on flights around the world. StudentUniverse has exclusive deals with airlines to get the lowest-possible airfare for international students. If your travel plans change, don’t worry – all purchases have 24-hour risk-free cancellation.

StudentUniverse can be used to book not only your flight to campus, but also provides the best deals for Spring break and other travel. Use it to explore new cities like San Francisco or NYC, or book through them to go hiking in Yosemite National Park, or even when you fly home to visit family.

Center for Academic Success

Getting ready to study abroad can be challenging! Would you like some help with that? Shorelight’s Center for Academic Success (CAS) has many resources for you! For example, you can watch a quick webinar on How to Make American Friends, or take a short interactive eLearning course on Obtaining Your Visa, What to Expect at Orientation, University Dining, and so much more. If you wish you could just ask a live person a question, you can either use the Live Chat button or schedule a Zoom session with one of the friendly Academic & English skills tutors, all of whom are professionals at helping international students. Don’t wait to get your free account at CAS! Sign up today! Detailed instructions for how to register can be found on the Student Resources page.

This program helps international students apply for remote internships and gain real-life work experience to boost their resumes.

  • Certificates and training: Attend online professional bootcamps before your virtual internship starts. Gain hands-on experience once you officially begin by contributing to projects alongside industry experts. If you are interested in certifications, Career Premium now offers unlimited access to training courses that lead to certification in Amazon Web Services, Java, Microsoft Azure, and Python, among many other in-demand skills.
  • Coaching and mentorship: Receive direct guidance from career coaches and industry experts on career exploration, skill training, and professional development.
  • Applying: Work on real-life projects for leading employers and build your portfolio. We work with more than 12,000 multinational companies that have unique projects for you to leverage your new skills, experience, and professional network to land your dream job.

“The tutors are resourceful, and they really helped me while I was applying for internships. I certainly believe I will find a job after graduation.”—Shelley, hired at Tesla

Important Dates

For important dates, including payment and move-in dates, please visit our Shorelight profile page.