Before You Arrive

We are so excited for you to join us on campus! To ensure a smooth transition to your new home, plan to arrive on or before your official move-in day. Airport pickup is available Salt Lake City International Airport (SLC).

Once you book your flights, you must fill out the student arrival form. If your family is joining you, you must also complete the family arrival form.

• Student Arrival Form
• Family Arrival Form

For all application and payment deadlines as well as move-in and program start dates, please visit the Important Dates page.

We are looking forward to meeting you in person!

Accessing your CIS account will allow you to complete the remaining steps on this list, including submitting an photo for your Student I.D., Accessing your Umail, submitting your Immunization documents, and so forth.

Log in to cis.utah.edu using the university ID (UNID) included in your admissions letter and your default password (which is your birthdate in MMDDYY format).

If you are experiencing any issues while trying to login please contact the University Information Technology (UIT).

University Information Technology (UIT)

For Quickest Response:

Talk to a Help Desk Agent: 801-581-4000

Monday-Friday, 7:00 a.m. – 10:00 p.m. (MST)  & Saturday – Sunday, 8:00 a.m. – 6:00 p.m. (MST)

For Less-Urgent Issues:

email: helpdesk@utah.edu

Email inbox is monitored: Monday-Friday, 7:00 a.m. – 10:00 p.m. (MST) & Saturday – Sunday, 8:00 a.m. – 6:00 p.m. (MST)

Official University email accounts, which are called Umail Accounts, are available to Utah Global students. Official University communications will be sent to students’ official University Umail address. Students are expected to check their UMail account on a frequent and consistent basis in order to stay current with University-related communication.

Go to www.umail.utah.edu and log in with your University I.D Number (uNID) and password.

If you are experiencing any issues while trying to login please contact the University Information Technology (UIT).

University Information Technology (UIT)

For Quickest Response:

Talk to a Help Desk Agent: 801-581-4000

Monday-Friday, 7:00 a.m. – 10:00 p.m. (MST)  & Saturday – Sunday, 8:00 a.m. – 6:00 p.m. (MST)

For Less-Urgent Issues:

email: helpdesk@utah.edu

Email inbox is monitored: Monday-Friday, 7:00 a.m. – 10:00 p.m. (MST) & Saturday – Sunday, 8:00 a.m. – 6:00 p.m. (MST)

All Utah Global students are required to submit an ID photo before your move-in date. Any student wo does not submit their ID photo before arrival will not be able to have their ID pre-printed and will likely not be able to use their meal plan (on-campus housing), access to buildings (on-campus housing), utilize free public transportation, and much more.

UCARD PHOTO UPLOADER

Avoid waiting in lines and submit your photo for your UCard online. It’s fast and easy! Once submitted Utah Global will pick up your UCard and distribute them to you during orientation. Do not forget to complete this as soon as you get access to CIS. Go to UCARD PHOTO UPLOADER to start! For more instructions please see the button below.

If you have any questions please email Ucard Services at: ucard@utah.edu or call them during the adjusted office hours, Union Office (801-581-2273).

All incoming undergraduate Utah Global students are required to submit official copies of the documents submitted with the initial application. There are two important documents to be submitted in-person, electronically, or by physical mail:

(6) Contact your school to send your transcript(s) and diploma to the University of Utah’s Office of International Admissions or submit your documents in-person to Utah Global during orientation.

*Keep in Mind – If you submit your transcripts and/or graduation certificate in-person it must be in an untampered envelope that has been sealed with adhesive by the school. If at any time the original envelope has been opened, whether by you or by anyone else, they will be considered unofficial.

• If you submitted your application with an incomplete transcript while you finished 12th grade or if you had in-progress classes at a post-secondary institution, you need to submit final official transcripts with grades posted.
• If you have any university-level education/transfer work, you will also need to submit an official transcript from this university with official English translation (if it was not originally written in English).

Information about transcripts and graduation certificates can be found below.

Transcripts

In order to be considered official, transcripts must include:

1. Sealed with adhesive inside the school’s letterhead envelope.
2. Sent by the school.
3. Be in English when possible.
4. Include all Final Grades including the date of graduation.

*Please do not send official international transcripts via email or fax as they will not be accepted as official.

If your international school uses the following electronic transcript services they will be considered official:

• Credential Solutions
• Parchment/Naviance
• National Student Clearing House
• eScrip-Safe
• Scoir

*When requesting your transcripts using any of these services please use this email: admisstranscripts@utah.edu

Hard copy transcripts can be sent directly to the university by mail in a sealed envelope with adhesive to:

High School Diploma (Graduation Certificate)

If you graduated from high school, you will also need to submit your high school diploma unless the graduation date is already listed in your high school transcript. Your paperwork must include:

• An official copy of your diploma (graduate certificate) from your school.

Immunization & COVID-19

Complete this mandatory health and immunization requirement prior to your arrival. Bring your immunization and COVID-19 documents with you when you arrive to campus. For more information and instructions please visit our Immunizations & COVID-19 section. You must submit your immunization and COVID-19 records to your student health portal.

FERPA Disclosure Forum

FERPA Disclosure Form: Complete this form prior to your arrival.

All incoming undergraduate Utah Global students are required to take a math placement test (ALEKS) before leaving their home country. Students must take ALEKS before arriving at the University of Utah.

Step 1: View the following three instructional videos of how to access ALEKS

• Getting Started
• Downloading Respondus
• Taking the Test

• Your SAT account: SAT Login
• For the SAT, use the number 4853 for the University of Utah
• Your ACT account: ACT Login
• For the ACT, use the number 4274 for the University of Utah

• We will contact you to confirm whether or not you will need to take ALEKS

Making your payment in full two weeks before you arrive will help avoid delays with enrollment.

To submit payment for tuition and fees:

• Flywire by Peer Transfer: Please visit the University of Utah’s flywire portal to complete the transfer process. Please note that you cannot use a U.S. credit card or U.S. bank account.

*If your balance as outlined on your Statement of Fees or in your payment plan is not paid by the payment deadline, you will be un-enrolled in all your classes.